Security politics

1. Privacy Policy

Objective: Protect the personal information of customers and users.

Scope: This policy applies to all personal data collected, stored, and processed by [Web Store Name].

Actions:

  • Collect only the information necessary for the operation of the store.
  • Inform users about the type of data collected and its purpose.
  • Protect information through encryption and restricted access.
  • Do not share personal data with third parties without the explicit consent of the user.

2. Access and Authentication Policy

Objective: Ensure that only authorized individuals can access the store’s systems.

Scope: Applies to all employees, contractors, and third parties with system access.

Actions:

  • Use two-factor authentication (2FA) to access critical systems.
  • Regularly review and update access credentials.
  • Assign access permissions based on roles and specific needs.
  • Monitor and log all access to systems.

3. Password Management Policy

Objective: Ensure that passwords are strong and secure.

Scope: Applies to all users, employees, and systems requiring authentication.

Actions:

  • Require passwords of at least 12 characters, including uppercase letters, lowercase letters, numbers, and symbols.
  • Mandate password changes every 90 days.
  • Do not allow the use of previously used passwords.
  • Store passwords in encrypted format.

4. Transaction Security Policy

Objective: Protect payment information and customer transactions.

Scope: Applies to all transactions conducted on the web store.

Actions:

  • Use SSL/TLS certificates to encrypt transmitted information.
  • Comply with Payment Card Industry Data Security Standard (PCI DSS).
  • Do not store credit card information in the store’s systems.
  • Monitor transactions in real-time to detect fraud.

5. Incident Response Policy

Objective: Establish procedures to handle and mitigate security incidents.

Scope: Applies to all types of security incidents, including data breaches, malware, and DDoS attacks.

Actions:

  • Define an incident response team with clear roles and responsibilities.
  • Document and communicate an incident response plan.
  • Conduct regular incident simulations to assess readiness.
  • Notify affected users in the event of a security breach.

6. Data Backup and Recovery Policy

Objective: Ensure the availability and recovery of data in case of loss or damage.

Scope: Applies to all critical data stored by the store.

Actions:

  • Perform daily backups of all critical data.
  • Store backups in secure and physically separate locations.
  • Regularly test data recovery procedures.
  • Maintain an up-to-date business continuity plan.

7. Training and Awareness Policy

Objective: Increase security awareness among all employees and users.

Scope: Applies to all employees and collaborators of the store.

Actions:

  • Provide regular training on security practices and data protection.
  • Inform about current threats and best practices to mitigate them.
  • Foster a security culture through internal communications and educational resources.
  • Periodically assess employees’ knowledge and awareness.
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